Common questions about choosing and buying perfumes from our collections.
Browsing Our Collections
How do I view your men's perfumes?
Instruction: Go to our main menu → Click "Men's Collection" → Browse all men's fragrances
What you'll find: Woody, fresh, and spicy scents perfect for men or anyone who loves these notes.
How do I view your women's perfumes?
Instruction: Go to our main menu → Click "Women's Collection" → Browse all women's fragrances
What you'll find: Floral, fruity, and oriental scents perfect for women or anyone who loves these notes.
Can I shop by scent type instead?
Instruction: On any collection page, use the "Filter" options on the left sidebar to sort by scent type, price, or notes.
Choosing the Right Fragrance
Should I choose from men's or women's collection?
Choose based on scent preference, not gender! Many customers shop both collections.
If you like: Woods, spice, fresh scents → Browse Men's Collection
If you like: Florals, sweet, fruity scents → Browse Women's Collection
What if I'm buying a gift?
Instruction: Check our "Gift Guide" in the main menu or look for "Gift Sets" in collections.
Safe choices: Best-sellers from either collection make excellent gifts.
Order & Shipping
How long does shipping take?
See our Shipping Policy page (link in footer) for detailed delivery times.
Can I return a perfume?
See our Returns Policy page (link in footer). Unopened items only within 30 days.
Need Personal Help?
Still can't decide?
Email us at: aromaauraperfumes.cl@gmail.com
Include: Your scent preferences, occasion, any allergies
We'll: Recommend specific perfumes from our collections
Having technical issues?
Email: aromaauraperfumes.cl@gmail.com with your order number